Some Hermès Stores in NYC and Los Angeles Are Closed Days before Christmas. What's Up?


Only four days before Christmas… and at least two flagship Hermès stores closed this week due to Covid concerns. Specifically, the Beverly Hills and NYC Madison Avenue boutiques experienced closures – albeit with perhaps different time frames and stated reasons. Additionally, Miami opened late on December 21. Curious, isn’t it?


We are wondering if this is a company-needed closure due to low inventory or truly a “deep cleaning” as has been rumored due to widespread covid infections. Of course, given current circumstances, either is possible . . . But we have received reports of covid infections.

In the meantime, here’s what we know so far: 

The Beverly Hills boutique is shuttered through and beyond Christmas to December 27. Here’s the sign posted on the front door:


“Due to an abundance of caution related to recent accelerated transmission of COVID, Hermès Beverly Hills will be closed this week for your safety and that of our employees. We will reopen on Monday, December 27th. We apologize for any inconvenience.”

The Beverly Hills store’s telephone message states:

“Thank you for calling Hermès located at 434 N. Rodeo Drive. We are currently closed. We are open to the public Monday through Saturday from 10 a.m. to 6 p.m. pacific time. You may also check Hermè for our most up to date store hours.Hermès prioritizes the health of our clients and employees. We are taking all necessary measures to ensure only the highest quality retail experience. Please leave your message after the tone and an Hermès shopping specialist will return your call.”

In New York City, where Covid cases have spiked recently, the Madison Ave. The boutique’s website warned that the store would be closed on Monday, December 20 for “deep cleaning”. The website recently was amended to state the store is closed on December 21.

However, according to its telephone message it is unclear how long the boutique will be closed. It states:

Madison Ave. Hermès store telephone message:

“Due to exceptional circumstances our boutique is currently closed and shopping specialists are unavailable at this time. To leave a message, please press 1 and an Hermès shopping specialist will return your call as soon as possible. You may also contact our customer service team by email at [email protected].”

Additionally, the Miami store website indicates that boutique would open at 1pm (rather than 11am) on December 21.

We will keep you informed as we get additional information. Please provide us with information about your Hermès boutique in your city.